About us

Stovly is an independent online retailer specialising in pellet and wood stoves for homes in the United States.

We are based in Béziers, France, and we work with a small network of trusted distributors and warehouses located in the US to deliver quality heating products to our customers.

Our goal is simple:
to make it easier and safer to buy a stove online, with clear information, transparent policies and responsive support.

What we do

At Stovly, we:

  • Select pellet and wood stoves from established brands and distributors

  • Focus on clear product descriptions so you know what you are buying (heating capacity, fuel type, installation notes, etc.)

  • Offer physical products only – we do not sell digital goods or subscriptions

  • Provide support by email if you need help before or after your purchase

Stovly is not the manufacturer of the products sold on this website.
We act as a retailer and work with professional suppliers in the United States.

Where we ship

Right now, we only ship to addresses in the United States.

  • Orders are processed within 1–2 business days after payment is confirmed

  • Most stoves are shipped from partner warehouses located in the US

  • Typical delivery times are 2–5 business days for the contiguous United States

  • Deliveries to Alaska, Hawaii or remote areas may take longer

Standard shipping is free on eligible US orders.
For full details, please see our Shipping Policy.

How we work

We try to keep things simple and transparent:

  • Clear prices in US dollars (USD)

  • Free standard US shipping on eligible orders

  • A 30-day return window under our Return and Refund Policy

  • Honest product descriptions based on manufacturer and supplier information

  • No false promises about “unlimited discounts” or “too good to be true” offers

If something is unclear, we prefer that you contact us and ask questions before you buy.

Independent retailer

We respect the brands we work with and our customers:

  • Stovly is an independent online store

  • We are not the official website of any stove manufacturer

  • Brand names are used only to identify the products we sell

  • Warranty and technical information is provided by the relevant manufacturers

Our role is to connect you with the right stove and make sure the buying process is as smooth as possible.

Contact us

If you have any questions about a product, an order or our policies, you can reach us at:

Stovly
40 Rue de la Rotonde
34500 Béziers
France

We usually reply within 24–48 hours on business days.